Fact-Anchored Retrieval Orchestration for AI agents
Every AI agent,
on the same page.
Who you are, how you sound, what you'd never say and what's true, all in one place. Change any of it once, and every chatbot, voice agent and copilot you run gets it right. Whichever AI company is behind them.
Works with the AI you use today, and whichever one you switch to next.
Alder Outdoor Co.
48 facts · published today
Store hours
Mon to Sat, 9 am to 8 pm. Sundays 10 am to 6 pm.
From the website
Shipping to Canada
5 to 8 business days, duties included at checkout.
From the help center
Return window
14 days30 days from delivery. Members get free return shipping.
Updated today, from the returns policy
Tent rentals
From $35 a day at Portland and Bend.
From the rentals page
The problem
Your AI is making promises you don't keep.
Your chatbot says returns are 14 days. The email bot says 60. The voice agent gives up and transfers the call. Every AI tool you add keeps its own copy of what you know, and each copy goes stale on its own. You find out from an upset customer, or from a refund you didn't owe.
Try it: ask five agents the same question.
Each agent answers from its own copy of what the business knows.
Model A
You can return items within 14 days of purchase.
Model B
30 days! Sale items too.
Model C
I'm not sure about returns. Let me transfer you.
Model D
Returns are accepted within 60 days.
Model E
The website says 30 days, but the 2024 policy says 14.
Alder Outdoor Co. is made up. The problem isn't.
More than facts
It knows what's true. And who's saying it.
An agent that only knows facts sounds like a manual. Lowdown also holds your business profile, your voice and your rules, so every agent sounds like you and stays inside the lines.
Profile
Who you are
What you do, where you are and what you stand for. The context behind every answer.
Voice
How you sound
Your tone and personality, tuned per channel: shorter on WhatsApp, warmer on the phone, complete in email.
Rules
What you'd never say
Topics to stay away from, promises not to make, and when to hand over to a person.
Facts
What's true
Products, prices, policies and plans, each kept to itself and always current.
What it does
Hand it what you have. Get back facts your agents can't get wrong.
Alder Outdoor Co. · Returns
From a website and two documents
- Not a fact
Shop · Rentals · Journal · Stores · Sign in
Website
Returns are accepted within 30 days of delivery.
Website
- Outdated
Returns are accepted within 14 days of purchase.
Policy 2024.pdf
- Moved to Rentals
Rental gear goes back by 6 pm on your last day.
Help center
Members get free return shipping.
Help center
- Disagrees · in review
Sale items are final sale.
Store handbook.docx
- Not a fact
Gear for a lifetime of adventures! © 2026 Alder Outdoor Co.
Website
What's in it for you
Less babysitting your bots. More answers you'd sign off on.
- 01
Update once, everywhere
Change a price on Monday morning and it's in every agent's answers on Monday morning. Nobody re-uploads anything.
- 02
Switch AI without starting over
Moving to a new model or vendor stops being a project. What your agents know comes with you.
- 03
Read the answer before your customer does
Ask what customers ask. See exactly what your agents would say, and what they'd be missing.
- 04
Undo a bad day
Every published version is kept. If a change goes wrong, the last good one is back in a click.
- 05
Sound like you on every channel
Your tone and your never-say-this list apply to every agent, with room for what's different on each channel.
- 06
Your knowledge stays yours
Not shared with anyone, and never used to train anyone's model.
Under the hood
Powered by FARO
Fact-Anchored Retrieval Orchestration
Most AI tools hand your agents whatever text looks closest to the question, and hope. FARO, our own technology, anchors every answer on a fact you've approved, so you know where each answer came from.
Proprietary technology, designed and built by ConversionIQ.
Who it's for
If an AI speaks for your business, it should know what you know.
Customer-facing or inside your team. One brand or fifty. One product or thousands of locations, each keeping its own facts.
Talking to your customers
The same right answer, whichever door they knock on.
- Website chat
- Social and WhatsApp
- Voice agents
- Email and help desks
Working with your team
Your people get the answers your customers get.
- Team copilots
- Sales assistants
- Onboarding and training
- Automations and your own agents
ConversionIQ
Part of ConversionIQ's Intelligence engine.
ConversionIQ is where Chatti and the rest of our intelligence think, decide and act. Lowdown is the part that knows: the facts behind every answer. We built it for ConversionIQ, and now your agents can use it too.
The platform behind Chatti. Lowdown gives it the facts; ConversionIQ does the thinking.
Explore ConversionIQ
All on the edge
Everything ConversionIQ runs, Lowdown included, lives on the edge: in data centers around the world, close to your customers, so answers arrive fast wherever they are.
Status
Lowdown is in active development.
We built it because we needed it in-house. Giving every AI agent the same, correct knowledge is a problem we kept meeting, and we saw a chance to solve it properly instead of copying knowledge into every tool. If your team has the same problem, say hello.
hello@conversioniq.ai